October 2016

Zoho updates and enhancements – October 2016

By | 2017-06-09T10:19:27+00:00 October 25th, 2016|

Firstly an apology......  This promises to be a mammoth newsletter as so much has been happening recently within the Zoho family. So get a cup of tea (or coffee if you must), sit back and enjoy. Oh and another apology, some of the features I may talk about may only be available with specific editions [...]

July 2016

Zoho releases new User Interface for CRM – new functionality

By | 2017-06-09T10:19:27+00:00 July 28th, 2016|

Yesterday Zoho released the much awaited new UI for their flagship CRM product. There are many new and updated features that really do improve the overall functionality and experience. At first you may find things a bit strange and some things have moved however we believe that once you get used to the changes/improvements you will [...]

June 2016

April 2016

Clareti quick update – Zoho new features, issues – March 2016

By | 2017-06-09T10:19:28+00:00 April 5th, 2016|

Neil Weston - Clareti Ltd. Dear All Well it's not been long since the last issue of thisoccasional communication but so much has happened that I won't be able to fit everything in if I wait any longer. We do of course have another day in February this year, it being a leap year. I believe [...]

February 2016

Clareti quick update – Zoho new features, issues – January 2016

By | 2017-06-09T10:19:32+00:00 February 2nd, 2016|

Neil Weston, Clareti Ltd. Dear All Firstly all of us at Clareti hope you had a great Christmas holiday period and have a fantastic 2016. We would like to thank all of you for your business during 2015 and the best of success for you as we start 2016, an Olympics year and one that [...]

October 2015

Clareti quick update – Zoho new features, issues – June 2015

By | 2017-06-09T10:19:32+00:00 October 19th, 2015|

Neil Weston, Clareti Ltd. Dear All A welcome to those of you reading one of the Clareti Blogs for the first time. As always, have a quick read and if anything catches your interest - let me know - or skim over it! This item is about Zoho - things that have been added or changed, [...]

Clareti quick update – Zoho new features, issues – March 2015

By | 2017-06-09T10:19:33+00:00 October 19th, 2015|

Neil Weston, Clareti Ltd. Dear All A welcome to those of you reading the Clareti News Blog for the first time. This item is about Zoho - things that have been added or changed, new integrations and some things you may not have known about. 1. Changes Server location It was announced recently that Zoho will [...]

New Channels Empower Consumers to Self-Experience Your Organisation

By | 2017-06-09T10:19:33+00:00 October 2nd, 2015|

Neil Weston Clareti Ltd My Way It is hard to ignore the study conducted by IBM of 1700 Chief Marketing Officers1 which highlights the rapidly changing nature of customer management. This is driven by the explosion of channel choice for consumers and the difficulties CMOs face in keeping up with these changes. The four challenges [...]

The rise and rise of the Super-Agent

By | 2017-06-09T10:19:33+00:00 October 1st, 2015|

Neil Weston Clareti Ltd The ‘rise and rise’ of the super-agent I’ve just been served by a super-agent. I was trying to change my house insurance. Not being able to buy a standard policy my choice was limited. I evaluated two companies. Never has there been so much difference in the experience offered. Both had [...]